Responsible Gaming
Gaming Should Be Entertainment
At VCC Ottawa, we believe that cryptocurrency gambling and online gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble only with money you can afford to lose and always maintain control over your gaming habits.
Age Verification
You must be 18 years of age or older (or the legal age of majority in your province) to participate in gambling activities on our platform. We are committed to preventing underage gambling and reserve the right to verify your age at any time. If you are under the legal gambling age in your jurisdiction, please do not use our services.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, help is available:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover lost money
- Hiding gambling activity or lying about the amount spent
- Gambling to escape problems, stress, or negative emotions
- Neglecting family, work, school, or other responsibilities due to gambling
- Borrowing money or going into debt to gamble
- Experiencing anxiety, depression, or irritability when trying to cut back
- Feeling a constant urge to gamble with increasing amounts of money
- Loss of control over gambling behavior
- Relationship conflicts related to gambling
Self-Help Tools & Responsible Gaming Features
We encourage all players to use the following tools to maintain control:
- Deposit Limits: Set a maximum amount of money you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum loss threshold you are willing to accept
- Session Time Limits: Set time restrictions for your gaming sessions to prevent excessive play
- Reality Checks: Enable periodic notifications to remind you of how long you've been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you need a break
- Account Closure: Request permanent closure of your account if you wish to stop gambling
Our platform provides tools to help you stay in control. Please use them proactively.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, please reach out to these trusted organizations:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Provides resources and support for problem gambling in Canada - Gamblers Anonymous Canada
Free peer support and 12-step program meetings across Canada - Ontario Problem Gambling Helpline
1-888-PROBLEM (1-888-776-5236)
Free, confidential support available 24/7
International Resources
- National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free, confidential support and counselling - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free counselling and support services
Need Help? Reach Out Today
Problem gambling is a treatable condition. If you or someone you care about is struggling with gambling, please seek help immediately. There is no shame in reaching out — trained counselors and support groups are ready to assist you.
Contact the Responsible Gambling Council at www.responsiblegambling.org or call a helpline in your province for confidential support.
You are not alone. Help is available right now.
Our Commitment
VCC Ottawa is committed to promoting responsible gaming. We continuously work to provide a safe environment and support resources. If you have concerns about your gambling or need additional assistance, please don't hesitate to contact us or reach out to one of the organizations listed above.